All
about Caplock,
our
Customer Support, Quality and Service
Caplock
LLC is staffed with dedicated and highly qualified professionals,
key personnel being given considerable autonomy and flexibility
to provide innovative solutions to the rigorous demands of the defense
industry in international markets.
We
are constantly pushing technological barriers to develop new products
and enhance the performance of existing designs to meet the specific
needs of our Military customers.
We
are committed to providing prompt and personal customer support,
both technical and commercial, in an increasing number of countries
around the world. Our expanding global network is a sign of this
commitment.
Caplock LLC has earned an international reputation with the development of
many useful and innovative products. Our product development philosophy
is simple, we have taken the time to learn about the needs of our
customers, and we listen.
Quality
Assurance
At Caplock LLC we continually
strive to achieve the highest possible standards in all aspects
of our business operation. The high quality of our products
and services is reflected in our Quality System. Key contractors
and vendors involved in our product manufacturing are all
world class companies with ISO 9000 certification. |
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Customer
Service
Caplock LLC operates
a centralized product service facility which backs up the
front-line service provided by our local representatives.
Our highly skilled and experienced personnel are always at
your service. We are committed to providing prompt and personal
customer support to Combat Troops, Armed Forces Units, Government
Departments and Law Enforcement Agencies, in over 40 countries
around the World. |
Customer
Support
Caplock
LLC strives to establish close, long-term working partnerships
with customers. In doing so, we develop the trust and co-operation
necessary to create true competitive advantage for our customers'
business operations. Our extensive range of products and support
services provides a cost-effective solution to any customer
challenge. Caplocks extensive network of local representatives
have both the technical and commercial expertise necessary
to provide a high standard of service. |
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Product
Training
Our
post sales support is designed to maximize customer access to information
and assistance, ensuring complete customer satisfaction. Training
courses are available to ensure our customers' staff are fully acquainted
with every aspect of the product or services provided. Courses are
held by arrangement at customer nominated locations.
Caplock, LLC
Serving Armed Forces Units, Government Departments and Law Enforcement Agencies Worldwide!
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